ABOUT US

Why buy with Furniture Online?

Furniture Online was conceptualised in order to make your life easier. Being a sister company of the established United Furniture Group has allowed us to be a part of the industry for over thirty years! We have chosen the best possible manufacturers to ensure you get great quality at the lowest possible price – and we’re doing it! Furnishing your abode has never been so easy.

Convenience & Low Prices

The concept behind Furniture Online is convenience for all customers. In maintaining that, the website makes it possible for you to shop for furniture Australia-wide. So not only is it convenient, but it’s cheaper mainly because we cut out the middle man.

We also give you an indication of the Recommended Retail Price (RRP) for each and every item. The RRP is a price range indicated and suggested to the distributer for sales purposes to the public. The concept is to follow their advice…we’ve decided to take another approach – charge less so you save more!

Lowest Price Guarantee

There’s a fine line between competitive pricing and quality products. Most companies go with one or another; we’ve decided to go with both. Our manufacturers have been narrowed down to include only those of the best quality and reasonable price. We’re so satisfied that we’ve done our utmost to find the best pricing, that should you find ANY product at any of our competitors at a lower price within the 30 days of your purchase, we’ll beat their quoted price, guaranteed*. No worries, no hassles.

Huge Range

The site has carefully chosen categories which are clearly marked for your convenience. Within each category, you will find a large variety of items to suit your needs. Not everyone has the same taste, and we’ve taken this into account.

Faster Delivery

Waiting on something can be frustrating; so we’ve decided to implement a fast delivery system. Most of our deliveries are guaranteed to arrive on your doorstep within a 5 – 10 working day period, dependant on stock availability and customer location. At Furniture Online we respect that delivery times may not always suit your lifestyle, and as a result we will contact you to arrange a suitable time for not only us – but you! We’re so determined to provide a great service, that we’re happy to arrange deliveries in the evening as well as the weekend.

Customer Service

We pride ourselves on our efficient and friendly service - putting the customer first. We will do our utmost to ensure that any product you purchase from Furniture Online will suit your needs and appeal to your taste in accordance with what you have told us. Rest assured that we will inform you about any varieties regarding any products you may chose, to make sure you receive the colour/fabric/upholstery you’d most prefer. Contact our friendly Customer Service team.

* If the above mentioned product is: Identical in brand and colour , unused or not damaged, offered within a like-for-like payment option. Lower price quoted must be freely available for Furniture Online to verify, must be genuine, not a pricing error and must include GST. Only once per transaction